Multiple Complex Needs Service

Supporting homeless individuals to overcome complex challenges

Launched in March 2020, this project features 40 beds in the Mansfield and Ashfield areas and has so far received 108 referrals from both local authorities for individuals who may have fallen through the gaps between services. Working with people with complex life challenges poses a number of requirements and we are committed to ensuring that our services are responsive to their needs.

Our complex needs services in action

“We understand how people with multiple and complex needs may experience several overlapping problems at the same time, such as mental ill health, homelessness, drug and alcohol addiction, offending and family breakdown,” explained Sandra Young, Housing Development Manager for YMCA Greater Nottingham’s provisions in Mansfield.

“Our project provides intensive one-to-one interventions to support individuals whilst simultaneously working with a network of local service providers.

“The project also benefits from having a trained Informed Trauma Support Counsellor whose role is to deliver tailored support for YMCA residents and support staff to work more effectively with people who have experienced complex trauma.

“This position furthermore empowers the YMCA to create a therapeutic service environment that aids client recovery and wellbeing. A strong emphasis is placed on addressing psychological and emotional needs whilst empowering people to break cycles of damaging behaviour.”